Privacy Policy

Bitjali Privacy Policy

Your personal information is extremely important to us. This policy clearly sets out what data Bitjali collects, why it collects it, and how it is kept secure.

Last Updated: January 2026

Key Data Protection Principles

How Bitjali protects your privacy – at a glance

SSL Encryption

All your data is protected by 256-bit SSL encryption. No one can read your information while it is in transit.

No data selling

Bitjali never sells your personal information to third parties. Your data is used solely to improve our services.

Restricted Access

Only authorized personnel may access member data, and only as needed for their specific duties.

Data retention limits

Once legal obligations are fulfilled, unnecessary data is securely deleted. Your old information is not retained indefinitely.

Your Rights Are Protected

You have the right to view, correct, or delete your personal data. You can submit a request to our support team at any time.

Cookie controls

You can control which cookies are active. You have the option to opt out of unnecessary tracking.

This Privacy Policy applies to the Bitjali website (https://bitjali.vu) and all associated services. By using our services, you agree to the data collection and usage practices described in this policy.

1
Introduction

Bitjali ("we", "us", "the platform") is deeply committed to the privacy of our members in Bangladesh. We believe that keeping your personal information safe and secure is a fundamental responsibility.

This Privacy Policy is designed to help you easily understand what data Bitjali collects, why it collects it, how it is used, and how it is kept secure. We have nothing to hide – everything is clearly stated here.

Bitjali follows international data protection standards and is committed to upholding the privacy rights of our members.

2
What information we collect

Bitjali collects only the minimum information necessary to provide our services. No unnecessary data is collected beyond that.

Type of Information What is collected Why it is needed
Identity Information Full name, date of birth, national ID number Age Verification & KYC Process
Contact Information Mobile number, email address Account verification and notifications
Financial information Mobile banking number, bank account details Deposit and withdrawal process
Technical information IP address, device type, browser information Security & Fraud Prevention
Usage Data Game history, login times, page visits Service Improvement & Personalization

Bitjali never collects or stores your full bank card number, PIN, or OTP. Payment information is processed exclusively through secure payment gateways.

3
How your information is used

Bitjali uses collected data only for specific, lawful purposes. No information is used beyond its authorized scope.

  • For account creation and identity verification
  • To process deposit and withdrawal transactions
  • To operate and improve gaming services
  • To provide customer support
  • To prevent fraud and cybercrime
  • To meet legal obligations
  • To send promotional offers (where you have given your consent)
  • To ensure platform security

If you no longer wish to receive promotional emails or SMS, contact our support team at any time and we will remove you from the mailing list immediately.

4
Who your information is shared with

Bitjali never sells your information to third parties. However, limited data may be shared in specific circumstances:

Permitted Cases for Data Sharing

  • Payment Provider: Data required to process transactions is transmitted to the payment infrastructure
  • KYC provider: Your data may be shared with designated verification agencies for identity confirmation
  • Law enforcement: Disclosure is required when a valid court or regulatory authority order is in place
  • Game provider: Limited data required for game operation

When sharing data with third parties, bitjali ensures those parties uphold the same standard of data protection. Contractual obligations are in place to prevent unauthorized disclosure.

5
Data protection measures

Bitjali follows the highest industry standards to protect your data. Our security infrastructure provides protection across multiple layers.

256-Bit SSL

All data transmissions are encrypted. No one can intercept them in transit.

Secure Servers

Data is stored in secure data centers with both physical and digital protection.

Two-Factor Verification

Two-factor authentication is mandatory for access to internal systems.

24/7 Monitoring

Our security team monitors systems 24/7. Any unusual activity is detected and flagged immediately.

6
Cookie Policy

Bitjali uses cookies on its website. Cookies are small data files stored in your browser that help improve the website's functionality.

Cookies we use

  • Essential Cookies: Required to maintain login sessions and ensure security – cannot be disabled
  • Functional cookies: To remember your language preferences and settings
  • Analytics Cookies: To collect website usage statistics
  • Marketing Cookies: To display relevant content (can be disabled)

You can disable optional cookies at any time through your browser settings. Please note that disabling essential cookies may affect certain features of the website.

7
Your Rights

As a Bitjali member, you have important rights regarding your own data. We respect and honor these rights.

Right to access your information

You have the right to know what information Bitjali holds about you.

Right to Rectification

You may request correction of any inaccurate or incomplete information.

Right to Erasure

Under certain circumstances, you may request that your data be deleted.

Right to Restrict Processing

You can object to and opt out of certain uses of your data at any time.

To exercise any of the above rights, please contact our support team. We typically respond within 30 days.

8
Minor Protection

Bitjali's services are intended for individuals aged 18 and above only. We do not knowingly collect or store any data from minors.

If a minor is found to have registered, their account is immediately closed and all associated data is securely deleted.

If you believe a minor has registered on Bitjali, please notify our support team immediately. We will take prompt action.

9
Third-Party Services

Bitjali's website may use third-party services such as analytics tools or payment gateways. These services are governed by their own privacy policies.

Bitjali ensures through contractual agreements with third-party providers that they will not use your information for any unauthorized purpose.

We only work with third parties who comply with international data protection standards and are committed to protecting user information.

10
International Data Transfer

Bitjali's servers and service providers may be located in different countries. As a result, your data may be transferred internationally.

For any such transfers, Bitjali ensures that your data remains protected in accordance with the standards set out in this Privacy Policy. We put in place the necessary contractual and technical safeguards for all international data transfers.

11
Policy Updates

Bitjali may update this Privacy Policy at any time. If significant changes are made, we will notify you via your registered email or through a platform notification.

The "Last Updated" date at the top of the page shows when the policy was most recently changed. We always keep an archived version of previous policies.

12
Contact Us

For any questions, concerns, or complaints regarding this Privacy Policy, please contact the Bitjali support team. We handle all privacy-related requests with the utmost care.

We will respond to privacy-related requests within 30 days of receipt. For urgent matters, immediate assistance is available via live chat.

Email: [email protected]

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Your data is secure, you are safe

Your personal information is stored with the highest level of security at Bitjali. Register with confidence and enjoy world-class gaming.

SSL Secured · No Data Selling · 18+

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