Terms & Conditions

Bitjali Terms and Conditions

Please read these terms carefully before using Bitjali's services. Your rights, responsibilities, and our commitments are all clearly set out here.

Last updated: January 2026

Key Highlights at a Glance

The most important aspects of Bitjali's terms and conditions

Eligibility & Registration

Only individuals aged 18 or above may register on Bitjali. Each person is allowed to hold one account only.

Deposits & Withdrawals

Deposit via mobile banking or bank transfer. Withdrawals are typically processed within 24 hours.

Bonus Policy

All bonuses are subject to specific wagering requirements. Please read the terms carefully before activating any bonus.

Prohibited Activities

Fraud, multiple accounts, and bonus abuse are strictly prohibited. Violations will result in account suspension.

Privacy Protection

Your personal information is secured with SSL encryption and is never shared with third parties.

Responsible Gaming

Deposit limits and self-exclusion options are always available. Contact our support team if you need help.

Important Notice: By using any Bitjali service, you confirm that you have read and fully agree to these terms and conditions. If you do not agree with any of the terms, please refrain from using our services.

1
General Terms & Conditions

These terms and conditions ("Terms") form a legal agreement between Bitjali ("we", "us", "Platform") and its users ("member", "you"). These Terms apply to all services, games, promotions, and communications on the https://bitjali.vu website.

Bitjali is a legally registered and licensed online gaming platform. We comply with the guidelines of international gaming regulatory bodies and are committed to transparency and fairness.

These Terms may be updated at any time. Members will be notified via their registered email or on the platform. Continued use of the service after any changes will be considered acceptance of the revised Terms.

2
Account Register

Eligibility Requirements

To register at Bitjali and use our services, you must:

  • Must be at least 18 years of age
  • Online gaming must be legal in your country of residence.
  • Accurate and complete information must be provided
  • Only one account per person is permitted.

Account Information Responsibility

All information provided at registration must be accurate and truthful. Providing false information will result in immediate account closure and any funds held may be forfeited. You are solely responsible for keeping your password and login details confidential.

If you notice any suspicious activity on your account, contact Bitjali's support team immediately. Using another member's account, or allowing others to use yours, is strictly prohibited.

Identity Verification (KYC)

Bitjali may request a national ID, passport, or other government-issued document for identity verification in certain situations. Large withdrawals may be held until the KYC process is completed.

3
Deposits & Payments

Mobile banking and bank transfer are available for deposits at Bitjali. Deposits are typically credited instantly or within a maximum of 1 hour.

Deposit Terms

  • Minimum deposit amount is BDT 200
  • Deposited funds may only be used for gaming purposes.
  • Deposits from third-party accounts are not accepted.
  • Always use the correct reference number when making a deposit.
  • If a deposit is not credited, contact support and retain your proof of transaction.

Bitjali charges no hidden deposit fees. Every amount you deposit goes directly to your gaming balance.

4
Withdrawal Policy

Withdrawing winnings is a right of all Bitjali members. We always process withdrawals as quickly as possible.

General Withdrawal Terms

  • Minimum withdrawal amount is BDT 500
  • Withdrawals can only be made to the member's own mobile banking or bank account.
  • Standard withdrawals are processed within 24 hours
  • Large withdrawals may be held pending KYC verification.
  • Wagering requirements must be met before withdrawing from your bonus balance

If there is suspicion of fraudulent activity, Bitjali reserves the right to place a hold on withdrawals and may notify the relevant authorities if necessary.

5
Bonuses & Promotions

Bitjali offers welcome bonuses, daily cashback, reload bonuses, and other promotional offers from time to time. Each bonus comes with specific terms and conditions that must be read before activating the bonus.

General Bonus Terms & Conditions

  • Each bonus has a designated Wagering Requirement (WR)
  • Bonus funds cannot be withdrawn directly — they become withdrawable only after the WR is met
  • Using multiple accounts to claim bonuses is strictly prohibited.
  • Bonuses will expire if not used within the specified time period
  • Bitjali reserves the right to withdraw or modify any bonus at any time.

If any attempt to abuse the bonus system is detected, Bitjali reserves the right to cancel the bonus on the relevant account and, if necessary, suspend the account.

6
Gaming Rules

All games on Bitjali are powered by internationally recognised RNG (Random Number Generator) technology, ensuring complete impartiality and randomness of outcomes.

General Game Rules

  • Full rules for each game are available on the respective game page.
  • In the event of a disconnection, the outcome at the time of disconnection will stand
  • If a game is interrupted due to a technical error, the stake will be refunded
  • Betting limits are set individually for each game

All games on Bitjali are regularly audited by independent third-party auditors. We make no compromises on the fairness and transparency of results.

7
Prohibited Activities

The following activities are strictly prohibited while using Bitjali's services:

  • Creating or operating multiple accounts
  • Registering with false or fabricated identity information
  • Coordinated activity aimed at abusing the bonus system
  • Using software, bots, or automated tools to play games
  • Attempting to find or exploit security vulnerabilities in the platform
  • Hacking, phishing, or any other form of cybercriminal activity
  • Money laundering or using funds from illegal sources on the platform
  • Abusive or harassing behaviour towards other members

If any of the above activities are detected, Bitjali reserves the right to immediately suspend or close the account, forfeit the balance, and report the matter to law enforcement.

8
Account Closure & Suspension

Bitjali may suspend or permanently close an account in the following circumstances:

  • Breach of Terms
  • Failure or rejection of KYC verification
  • Extended inactivity (12 months or more)
  • At the member's own request (self-exclusion)
  • In accordance with regulatory authority guidelines

Members may request account closure at any time by contacting support. You will be given the opportunity to withdraw your available balance before closure, though this may not apply in cases of terms violations.

9
Privacy & Data Protection

Bitjali takes the protection of your personal information extremely seriously. Our full privacy policy is published separately.

  • Your information is protected by SSL encryption.
  • Your information is never sold to third parties.
  • Information is not disclosed without a legal obligation
  • You may request the deletion of your data at any time.

To learn more, visit our Privacy Policy Visit the page.

10
Limitation of Liability

Bitjali is not responsible for the following:

  • Game interruptions caused by loss of internet connection
  • Faults in third-party software or devices
  • Temporary service disruptions due to unexpected technical issues
  • Account information leaked due to the member's own negligence

However, Bitjali is always committed to maintaining the highest standards of service and works to resolve any issues as quickly as possible.

11
Right to Amend Terms

Bitjali reserves the right to change, amend, or update these terms and conditions at any time. Members will be notified by email or via the platform before any changes take effect.

At least 7 days' notice will be given for significant changes. Continued use of the service after any changes will be considered acceptance of the updated terms.

12
Law & Jurisdiction

These Terms are governed by international gaming law and the regulations of Bitjali's licensing authority. Any disputes will first be addressed through negotiation.

Bitjali operates an impartial complaints process to handle member disputes and grievances. Support queries are generally responded to within 48 hours.

For any questions or complaints, please contact Bitjali's support team. We take all complaints seriously.

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Clear rules, fair gaming, and secure transactions — Bitjali is always on your side.

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